Privacy Policy

At Alchemy Digital Training, we’re committed to respecting and protecting your personal information for the Digital Growth Programme. This Privacy Notice explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This includes data collected via:

• Our website, marketing or research;
• Participation in Digital Growth Programme events, workshops or masterclass sessions;
• Contact with us through email, phone, social media or post
• Contract work within the organisation

“We” includes information from Alchemy Digital Training – as delivery agent of the Digital Growth Programme. 

General Data Protection Regulation (GDPR)

Any information you provide will be held securely and in accordance with the General Data Protection Regulation Alchemy Digital Training/ The Digital Growth Programme has a legal duty to protect any information collected from you.

The Information we collect about you and how we use it

Alchemy Digital Training/ The Digital Growth Programme interact with many people on a daily basis, each differing in experience and user need. To help you identify the information we collect, how we use your personal information you can select and view the relevant services that we provide to you.

• Website
• Contract for services
• Programme Participants 
• Employees
• Social Media
• Marketing, Communications and Events

Website

In running and maintaining our website we may collect the following data about you:

• information that you provide when you communicate with us by any means (for example by emailing us);
• information that you provide when you complete online surveys, for example workshop feedback surveys;
• information about your use of our site, using cookies and page tagging techniques including JavaScript; and/or
• Information we get from your use of our services. We collect information about the services that you use and how you use them, like when you watch a video on thedigitalgrowthprogramme.com or on our social media channels specifically Facebook , visit a web page or activity. This information includes:

Device information

We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information).

Log information

When you use our services or view content provided by thedigitalgrowthprogramme.com, we automatically collect and store certain information in server logs. This includes:

• details of how you used our service, such as your search queries.
• telephony log information like your phone number, calling-party number, time and date of calls, duration of calls and types of calls.
• Internet protocol address.
• device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
• cookies that may uniquely identify your browser or your Google Account.
• Location information
• Links – In order to provide improved services for you we may keep a track of how you interact with links across our services. This includes emails we send you and when clicking on pages on our websites. If you click on an external link on our website the website operator might figure out that you came from the thedigitalgrowthprogramme.com website along with other information like audience characteristics, cookies and your IP address.

Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

Cookies and similar technologies

The thedigitalgrowthprogramme.com website use various technologies to collect and store information when you visit a Google service, and this may include using cookies or similar technologies to identify your browser or device.

Our Google Analytics product helps us analyse the traffic to our websites and apps. Google Analytics information is linked, by the Google Analytics customer or by Google, using Google technology, with information about visits to multiple sites.

How we use the information the website collects about you

Alchemy Digital Training may use your personal information:

• to analyse and improve the services offered thedigitalgrowthprogramme.com website. When you contact the thedigitalgrowthprogramme.com website, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about thedigitalgrowthprogramme.com and events within the programme, such as letting you know about upcoming changes or events taking place. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Notice. The thedigitalgrowthprogramme.com website processes personal information on our servers. We will not process your personal information on a server located outside Northern Ireland. 

Visiting the thedigitalgrowthprogramme.com website from another site

When you are directed to the thedigitalgrowthprogramme.com website from another site, thedigitalgrowthprogramme.com may receive personal information relating to you from the other site(s). You should read the privacy policies for these sites, as these will govern the use of any personal information that you provide and which is then provided to thedigitalgrowthprogramme.com.

Linking to another site

Any personal information that you give to thedigitalgrowthprogramme.com is not passed on to any other website. However, the thedigitalgrowthprogramme.com website contains links to other sites. You should always be aware when you follow one of these links that this Privacy Notice applies only to the thedigitalgrowthprogramme.com website. You should also read the privacy statement(s) of any other site(s) that may collect personal information about you.

How do we protect your data on our website

We work hard to ensure the security of thedigitalgrowthprogramme.com and our users from unauthorised access to, disclosure or destruction of information we hold. In particular:

• We will encrypt many of our services using SSL in particular forms with user data or logins. You should not disclose any information if you do not see the lock on the browser and you should always keep any usernames and passwords secure, do not share this information with anyone else.

• We constantly review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.

• We restrict access to personal information to thedigitalgrowthprogramme.com programme manager and contractors who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these requirements.

Use of Cookies

• The thedigitalgrowthprogramme.com website and some of the tools and services it links to use a number of cookies.

To help us meet the needs of our users, we use Google Analytics to collect information about how people use the thedigitalgrowthprogramme.com website.

Google Analytics stores information about what pages you visit, how long you are on the website, how you got here and what you click on. Through this, we cannot identify who you are and do not collect or store your personal details such as your name or address.

• Click here for an overview of Google’s Privacy Policy.

Social Media cookies

Alchemy Digital Training is active on a range of social media platforms. Please note we have no control over the use of cookies on these third party sites. For more information on the privacy policies for the social media sites please visit their own relevant sites:

• Twitter
• Facebook
• Instagram
• LinkedIN

Contract for Services

We process personal data relating to those who undertake work on our behalf under contract for services. We do this to assist in the running of the programme and to enable individuals to be paid where appropriate.

The collection of this information also benefits Alchemy Digital Training by:

• ensuring our processes are fully supported during key periods
• informing the development of appointment policies and procedures
• allowing better financial modelling and planning

The personal data may include identifiers such as:

• Name
• Date of birth
• Address
• Telephone/mobile numbers
• Email address (where provided)
• National insurance number
• Bank details and payment records
• Next of kin and GP contact details
• Application forms and references
• Employer details
• Performance records
• Attendance/training records
• Complaints and investigations
• Conflicts of interest

Alchemy Digital Training will not share information about you with third parties without your consent unless the law allows or requires us to. We are required to share some of your personal data with:

• The Department of Education and The Department for the Economy
• Her Majesty’s Revenue and Customs
• Education Authority

Programme Participants 

We process personal data relating to those businesses/ mentees who apply to the programme. This includes applying to the programme through thedigitalgrowthporgamme.com website, attending workshops or masterclass sessions. Alchemy Digital Training processes information in the assessment of the applications plus the assessment of the workshop and masterclass feedback. 

The personal data may include identifiers such as:

• Name
• Business you are registered with 
• Email address
• Phone number 
• Business address 

This information is shared with thedigitalgrowthprogramme.com by your business. We will not disclose it to anyone else unless we are required to by law. For example, we will not disclose your assessment information or feedback with anyone other than the Newry, Mourne and Down District Council and Ards and North Down Borough Council or with you. 

There may be occasions where we take photographs or video footage. For example, we may do this at events such as the workshops and masterclass sessions. We may wish to use the photographs or video for use on our website or in documents we produce. If you wish to not participate in the photographs/video footage we ask that you make us aware. The photographs and video footage will be used on social media, in publications and/or on the website. 

Employees

We process personal data relating to those we employ and for those contracted for their services. For Alchemy Digital Training staff we do this for employment purposes, to assist in the running of the business and to enable individuals to be paid. For Contract for Services individuals we do this to assist in the running of the business and to enable people to be paid in line with their contracts.

The collection of this information also benefit Alchemy Digital Training by:

• improving the management of staff resources across the business
• ensuring our processes are fully supported during key periods
• enabling development of a comprehensive picture of the staff profile and how it is deployed
• informing the development of recruitment and retention policies
• allowing better financial modelling and planning
• enabling monitoring of selected protected characteristics

The personal data may include identifiers such as:

• Name
• Date of birth
• Staff number (staff only)
• Address
• Telephone/mobile numbers
• Email address (where provided)
• National insurance number
• Bank details, pension information and payment records
• Next of kin and GP contact details
• Application forms and references
• Performance reviews
• Training records
• Attendance records
• Medical records
• Equality information
• Complaints, investigations and disciplinary procedures
• Conflicts of interest
• Photographs (for staff ID)

Alchemy Digital Training will not share information about you with third parties without your consent unless the law allows or requires us to. We are required to share some of your personal data with:

• The Department of Education
• Her Majesty’s Revenue and Customs

Social Media

Alchemy Digital Training is active on a range of social media platforms specific to the Digital Growth Programme. Please note we have no control over the use of cookies on these third party sites. For more information on the privacy policies for the social media sites please go to the relevant sites:

• Twitter
• Facebook
• Instagram
• LinkedIN

Whilst we try and monitor these sites during normal business hours, please be aware that any personal information you share may be seen by others.

Marketing, Communications and Events

Opt in (subscribe) marketing & communications emails

We use a third-party email service, MailChimp, to manage our marketing communications and newsletters to subscribers. MailChimp act as a data-processor on behalf of Alchemy Digital Training/ The Digital Growth Programme. 

MailChimp is a US company with staff based outside the EEA, and stores data in the US. MailChimp is certified under the EU-US Privacy Shield framework. When you sign up to our email alerts, you agree to your data being stored in this way. You can unsubscribe from these emails at any time.

To help improve our user experience with thedigitalgrowthprogramme.com email communications we use Mailchimp analytics to collect information about our subscribers. These analytics only track and collect how many subscribers open a message or click the links inside an email communication. No personal data is kept. MailChimp’s privacy policy is available at mailchimp.com/legal/privacy.

You can update your profile or unsubscribe from our marketing communications by clicking on the unsubscribe link provided at the end of any email.

Events

When you register for Digital Growth Programme support, information, training events, workshops, masterclass sessions, your registration is handled by Eventbrite.

Your information (which includes name, centre, email address, contact telephone number and dietary requirements) is collected by Eventbrite as the data-processor on behalf of Alchemy Digital Training/ The Digital Growth Programme. This information is transmitted in a secure and confidential manner.

Eventbrite is certified under the EU-U.S. Privacy Shield Framework regarding the collection, use, and retention of Personal Data from European Economic Area (“EEA”) member countries.You can view Eventbrite’s privacy policy, here www.eventbrite.com/privacypolicy.

Managing your personal information with us

You control the personal data you share with us. The accuracy of your information is important to us.

When you use our services we aim to give you ways to access and update your personal information through the systems you use. 

We aim to maintain our services in a way, which protects information from accidental or malicious destruction. After you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

You have the right to ask for a copy of the information Alchemy Digital Training/ The Digital Growth Programme hold about you. We will provide this information, free of charge, in line with the GDPR timescales of one month.

Changes to the Privacy Notice

From time to time, our Privacy Notice may change. This will not reduce your rights under this Privacy Notice without your explicit consent. We will post any privacy notice changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy notice changes). We will also keep prior versions of this Privacy Notice in an archive for you to review.

Contacting us

Please do not hesitate to thedigitalgrowthprogramme.com about any matter relating to this Privacy Notice.